Hotel Management & Operations

We specialize in producing and operating small-scale luxury accommodations designed for “living like a local.”
From hotels to vacation rentals, we manage diverse formats with a focus on maximizing the experiential value for our guests.

Scope

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Facility Operations & Guest Services

■ On-site operations such as check-in/out, cleaning, and inventory management
■ Multilingual guest support systems
■ Review management and customer service (integrated with OTAs and SNS)

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Hospitality Quality & Brand Development

■ Designing guest experiences through art, furniture, fragrance, and music
■ Creating stay programs rooted in local culture and nature
■ Staff training and development of original operational standards

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Sales & Revenue Management

■ Sales strategies for OTAs (Booking.com, Airbnb, etc.)
■ Revenue optimization through combined use of direct booking channels
■ Pricing, occupancy, and LTV improvement measures

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Investor Reporting & Profitability Management

■ Monthly reports on revenue and performance
■ Proposals for operational improvements and facility upgrades
■ Brand-aligned operations integrated with in-house developments